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Seminar In Israel

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Seminar in Jerusalem, Israel – September 2011

Vera Resnick IHM Dhom Med (Lic) – Homoeopath

Homoeopathy Seminar in Jerusalem 2011

Homoeopathy without Proving Symptoms?  What happened to “like cures like”?

Advanced Case-taking and Prescribing:

Towards improved Focus, Certainty and Results

Lecturer:  Vera Resnick, IHM DHom Med (Lic)

September 12, 2011

The aim of this seminar is to work towards greater certainty in prescribing and better results through the following:

  • Sharper focus on the Law of Similars as the only route to certainty in homoeopathic prescription
  • Improved, more focused and shorter case-taking
  • clearer case analysis leading to better choice of rubrics in repertorisation
  • Clearer understanding of the relationship between central and peripheral rubrics in the case and the place of both in prescribing
  • The correct place of mind symptoms in case-taking and analysis
  • Emphasis on proving symptoms

Who is this seminar for: practitioners and advanced students.
Seminar structure:
9:30-12:45 :  Structure and framework for more certain, accurate prescribing, based primarily on the work of Hahnemann, Boenninghausen and contemporaries.
13:15-16:30  Practical application of structure and framework in case studies

Although the first part of the seminar will be more in lecture form, the study will be interactive throughout.

Books: To get the most out of the seminar,  bring a copy of the Organon (6th edition), and the MM Pura/Chronic Diseases.

Case study will utilize the P&W repertory, a software facsimile of Boenninghausen’s Therapeutic Pocketbook.  For more information about P&W, please go to http://www.homeopathyonline.org, or visit the P&W page on facebook (http://www.facebook.com/pages/Polony-Weaver-OpenRep).  They are currently working on a Hebrew version, which may be available prior to the seminar.

Date:  September 12th, 2011
Time:  9:30-16:30
Cost:   NIS 425 at the door (early bird discounted  for signup before 5.8.11 : NIS 300)
Venue: Jerusalem, exact venue to be announced
Language: Hebrew and English

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The MAC Synopsis is here

If you have MAC operating system 10.6 and Java 1.6 then the Synopsis is available to run on the MAC system for you.

To be released in June 2011.

 

Repertories

Author Repertory name
Boenninghausen, C.M. Boenninghausen’s Repertory (1891, Allen)
Boericke, Dewey The Repertory of 12 Tissure Remedies of Schussler
Boericke, Oscar The Homoeopathic Repertory
Boger, Cyrus Maxwell Boenninghausen’s Repertory (1937)
Boger, Cyrus Maxwell General Analysis
Boger, Cyrus Maxwell Synoptic Key
Gibson, Miller Remedy Relations
Kent, James Tyler Homeopathic Repertory
Kimball, Samuel A. A Repertory of Gonorrhoea
Nash, E. B. Regional Leaders
Polony, Weaver P&W 2011 Edition of Boenninghausen’s Therapeutic Pocketbook
Polony, Weaver P&W 2011 Edition of Boenninghausen’s Therapeutic Pocketbook (German)
Polony, Weaver P&W 2011 Edition of Boenninghausen’s Therapeutic Pocketbook (Spanish)
Polony, Vladimir Repertorium Publicum
Polony, Vladimir Repertorium of Bach Flower Remedies
Roberts, Herbert Sensations as if
Santee, E.M. The Repertory of Convulsions

 

Materia Medicas

Author Materia Medica
Allen, Henry Clay The dynamic element of the remedy
Allen, Henry Clay Keynotes And Characteristics With Comparisons of some of the Leading Remedies of the Materia Medica
Allen, Henry Clay Notes on Sepia
Allen, Henry Clay Tabacum: Some guiding symptoms
Allen, Henry Clay Pyrogen – A Clinical Case
Allen, Timothy Field The Handbook of Materia Medica
Allen, Timothy Field The Encyclopedia of Pure Materia Medica
Arndt, Rudolph The First Lessons in Symptomatology of Leading Homeopathic Remedies
Barker, Ellis Beautiful Skin and Complexion
Barker, Ellis The Persistent Abscess
Barker, Ellis How They Keep Homoeopathy Alive
Barker, Ellis Aluminium and Health
Barker, Ellis How to Cure Carbuncles
Barker, Ellis Bad Feet
Barker, Ellis Garlic as a Remedy
Barker, Ellis A Proving of Grapefruit
Barker, Ellis The Doctor as a Detective
Barker, Ellis You Can Save Lives
Barker, Ellis Homoeopathy and Longevity
Barker, Ellis Two Natrium Muriaticum Cases
Berridge, Edward Clinical Cases – Berridge
Berridge, Edward Is There anything in Sulphur DM?
Berridge, Edward A Hahnemannian Cure
Berridge, Edward Case of Gravel
Berridge, Edwin The Proving of Medorrhinum
Boenninghausen, C. M. Boenninghausen’s Lesser Writings
Boenninghausen, C. M. The Choice of the Remedy
Boericke, William The 12 Tissue Remedies of Schussler
Boericke, William The 12 Tissue Remedies of Schussler (Clinical Cases)
Boericke, William Pocket Manual of Homeopathic Materia Medica, 9th ed.
Boger, Cyrus Maxwell The Boenninghausen’s Characteristics
Boger, Cyrus Maxwell A Proving of Samarskite
Boger, Cyrus Maxwell A Synoptic Key of Materia Medica
Boger, Cyrus Maxwell Studies in the Philosophy of Healing
Boger, Cyrus Maxwell Convallaria Majalis
Boger, Cyrus Maxwell Sabadilla – Boger
Bradford, Thomas Lindsley The Life and Letters of Dr Samuel Hahnemann
Buck, Henry The Outlines of Materia Medica
Burnett, James Compton The cures with common table salt
Clarke, John Henry Gunpowder as a War Remedy
Clarke, John Henry Cholera, Diarrhoea and Dysentery: Homoeopathic Prevention and Cure
Clarke, John Henry Constitutional Medicine – With special reference to The Three Constitutions of Dr Von Grauvogl
Clarke, John Henry A Dictionary of Practical Materia Medica
Clarke, John Henry Radium as an Internal Remedy
Clarke, John Henry Rheumatism and Sciatica
Clarke, Gladstone Decachords
Close, Stuart Homoeopathy in Terminal Conditions and Apparently Incurable Diseases: Is it sufficient?
Close, Stuart The Scope of Homeopathy
Cowperthwaite, Allen Corson A Textbook of Materia Medica
Dewey, Willis Practical Homeopathic Therapeutics
Douglass, Eugene Melford Pearls in Homeopathy
Dunham, Carroll Lectures on Materia Medica
Farrington, Ernest Do Medicines Make Functional Changes?
Farrington, Ernest Lectures on Clinical Materia Medica
Guernsey, Henry/td> Keynotes of Materia Medica
Kent, John Tyler Proving Of Cenchris Contortrix
Kent, John Tyler Action Of Drugs As Opposed By Vital Force
Kent, John Tyler Higher Use of Primary Branches in Medical Education
Kent, John Tyler How I Became A Homoeopath
Kent, John Tyler Remedies Related to Pathological Tissue Changes
Kent, John Tyler How To Ensure Easy Death
Kent, John Tyler Lectures on Homoeopathic Philosophy
Kent, John Tyler Management of Displacement without Mechanical Support
Kent, John Tyler Lycopodium Clavatum
Kent, John Tyler Homoeopathy: Its Fundamental Principles Outlined
Kent, John Tyler The Development and Formation of the Repertory
Kent, John Tyler Natrum Sulphuricum in Symptoms Arising After an Injury to the Head
Kent, John Tyler Nitricum Acidum
Kent, John Tyler A Lecture on Nitricum Acidum
Kent, John Tyler Zincum Metallicum
Kent, John Tyler Sabadilla – Kent
Kent, John Tyler The Second Prescription
Knerr, Calvin Ignatia
Knerr, Calvin Some Unknown Facets and Writing of Constantine Hering
Lippe, Adolph Cholera cured by Phosphorus
Lippe, Adolph Cholera Infantum
Lippe, Adolph Clinical Reflections
Lippe, Adolph Keynotes of the Homeopathic Materia Medica
Lippe, Adolph Drug Proving
Lippe, Adolph Rhus Toxicodendron
Hahnemann, Samuel The Chronic Diseases
Hahnemann, Samuel Organon of Medicine
Hahnemann, Samuel Materia Medica Pura
Hering, Constantine The Guiding Symptoms of our Materia Medica
Hering, Constantine Sanguinaria Canadensis
Hughes, Richard A Cyclopaedia of Drug Pathogenesy
Miller, Robert Gibson Hot and Cold Remedies
Nash, Eugene Clinical Cases
Paterson, John The Bowel Nosodes
Phatak, S. R. Concise Materia Medica of Homeopathic Medicines
Polony, Vladimir A Guide to Bach flower Remedies
Tyler, Margaret Alumina
Tyler, Margaret Asafoetida
Tyler, Margaret Calcarea Carbonica
Tyler, Margaret Miniature Repertory of these Remedies of the Common Cold
Tyler, Margaret Glonoine
Tyler, Margaret Kalium Bichromicum
Tyler, Margaret Kreosotum
Tyler, Margaret Lac Caninum
Tyler, Margaret Mezereum
Tyler, Margaret Drosera
Tyler, Margaret Morbillinum
Tyler, Margaret Ocimum Canum
Tyler, Margaret Phosphoricum Acidum
Tyler, Margaret Phosphorus
Wheeler, Charles Edwin An Introduction to the Principles and Practice of Homoeopathy
Yingling, William The Accoucheurs Emergency Manual
Yingling, William Materia Medica Study
Yingling, William The Single Dose

 

ARCHIVES books

1753, Anthony Addington: An Essay on the Sea-Scurvy
1892, Timothy Field Allen: A Primer of Materia Medica
1863, C. von Bönninghausen: Aphorismen des Hippokrates
1873, C. von Bönninghausen: Homoeopathic Therapeia of Intermittent and Other Fevers
1853, C. von Bönninghausen: Der homöopatische Hausarzt
1834, C. von Bönninghausen: Die Homöopathie, ein Lesebuch für das gebildete, nicht-ärztliche Publikum
1845, C. von Bönninghausen: The Homoeopathic Treatment of Intermittent Fevers
1860, C. von Bönninghausen: Die homöopatische Behandlung des Keuchhustens
1908, C.M. Boenninghausen: Lesser Writings
1832, C. von Bönninghausen: Systematisch Alphabetisches Repertorium der Antipsorischen Arzneimittel
1835, C. von Bönninghausen: Systematisch Alphabetisches Repertorium der nicht-Antipsorischen Arzneimittel
1846, C. von Bönninghausen: Therapeutic Pocketbook
1847, C. von Bönninghausen: Therapeutic Pocket-Book for Homoeopathic Physicians (Hempel)
1847, J. Laurie: Manual of Homoeopathic Therapeutics
1846, C. von Bönninghausen: Manuel de Therapeutique Homoeopathique
1836, C. von Bönninghausen: Versuch über die Verwandschaften der homöopatischen Arzneien
1833, C. von Bönninghausen: Versuch einer homöopathischen Therapie der Wechselfieber
1864, C. von Bönninghausen: Versuch einer homöopathischen Therapie der Wechsel und anderer Fieber
1906, J.C.F. Brandt: Der homöopatische Haus- und Selbstarzt
1896, Leon Brasol: Samuel Hahnemann – A Sketch of his Life and Career
1843, J.J. Drysdale: The British Journal of Homoeopathy (Volume 1)
1901, M.E. Douglass: Characteristics of the Homoeopathic Materia Medica
1900, John Henry Clarke: A Dictionary of Practical Materia Medica (Volume 1)
1902, John Henry Clarke: A Dictionary of Practical Materia Medica (Volume 2)
1902, John Henry Clarke: A Dictionary of Practical Materia Medica (Volume 3)
1904, John Henry Clarke: Clinical Repertory to the Dictionary of Materia Medica
1860, Michel Granier: Conferences upon Homoeopathy
1773, J.K. Crellin: William Cullen – His Calibre as an Teacher
1837, P. Curie: Principles of Homoeopathy
1839, P.F. Curie: Domestic Homoepathy
1863, 1863: The Dublin Quarterly Journal of Medical Science (Volume 35)
1891, E.P. Anshutz: Homoeopathic Envoy (Volume 1-5)
1843, J.T. Curtis, J. Lilie: Epitome of Homoeopathic Practice
1901, J.C. Fahnestock: A Manual of Homoeopathic Materia Medica
1852, C. Fischer: Biographical Monument to the Memory of Samuel Hahnemann
1904, Samuel Hahnemann: The Chronic Diseases (Volume 1)
1805, Samuel Hahnemann: Fragmenta de Viribus Medicamentorum (Volume 1)
1805, Samuel Hahnemann: Fragmenta de Viribus Medicamentorum (Volume 2)
1824, Samuel Hahnemann: Fragmenta de Viribus Medicamentorum (Neapoli)
1834, Samuel Hahnemann: Fragmenta de Viribus Medicamentorum (Quin)
1852, R.E. Dudgeon: The Lesser Writings of Samuel Hahnemannt
1874, Robert J. McClatchey: Hahnemannian Monthly (9th Volume)
1913, Samuel Hahnemann: Organon of Medicine (1st Edition)
1824, Samuel Hahnemann: Organon der Heilkunst (3)
1843, Samuel Hahnemann: Organon of Medicine (3rd Edition)
1833, Samuel Hahnemann: Organon of Medicine (4th Edition)
1901, Samuel Hahnemann: Organon of Medicine (5th Edition)
1849, Samuel Hahnemann: Organon of Medicine (6th Edition)
1827, Samuel Hahnemann: Reine Arzneimittellehre (Volume 6)
1826, Samuel Hahnemann: Reine Arzneimittellehre (Volume 5)
1825, Samuel Hahnemann: Reine Arzneimittellehre (Volume 3)
1830, Samuel Hahnemann: Reine Arzneimittellehre (Volume 1)
1825, Samuel Hahnemann: Reine Arzneimittellehre (Volume 4)
1824, Samuel Hahnemann: Reine Arzneimittellehre (Volume 2)
1840, Samuel Hahnemann: Volks-Heillehre
1867, Charles J. Hempel: A Lecture on Homoeopathy
1854, Charles J. Hempel: Organon of Specific Homoeopathy
1874, Charles J. Hempel: The Science of Homoeopathy
1877, Constantine Hering: Condensed Materia Medica
1889, Various: Repertory to Hering’s Condensed Materia Medica
1891, John Henry Clarke: Homeopathic World (Volume 26)
1919, James Tyler Kent: Lectures on Homoeopathic Philosophy
1879, James Tyler Kent: Sexual Neuroses
1841, G.H.G. Jahr: Manual of Homoeopathic Medicine
1912, J.B.S. King: The Medical Advance (40th Volume)
1882, A.L. Monroe: Method of Memorizing the Materia Medica
1851, Constantine Hering: North American Homoeopathic Journal (Volume 1)
1886, J.P. Sutherland: New England Medical Gazette
1922, Benjamin Woodbury: Homoeopathic Materia Medica for Nurses
1882, J.W. Dowling: Old-School Medicine and Homoeopathy
1842, G.H.G. Jahr: New Homoeopathic Pharmacopoeia and Posology
1855, J.P. Tessier: Homoeopathic Tratment of Pneumonia
1850, B.F. Joslin: Principles of Homoeopathy
1854, Alphonse Teste: The Homoeopathic Materia Medica
1800, A. Philips Wilson: A Treatis on Febrile Diseases (2nd Volume)
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Changes in Polony and Weaver SYNOPSIS

Vladimir and myself took a look at what is going on in the electronic arena of texts and repertories in the homoeopathic market, and compared it to what we had to offer. Firstly, P&W never went the route of being “popular” in terms of the latest and flashiest Repertories and Materia Medicas on the market. We did examine each and every one and compared them to the original sources and found in every case, gross errors in the content.To such and extent, we note that one of the most prominent Repertories is now cutting out huge swathes of material and bring out a slimmed down version. Surely logic dictates that removing material would indicate that it was not necessary in the first place or, even more worrying that the information was not correct?

P&W have compiled the basic repertories used in homoeopathy, and have an ongoing system of checking the content against the original works. Hahnemann Institute of Sydney recently noted a grading inconsistency and an entry missing in the KENT repertory, and so we will be checking against the original texts to see why there is a difference.It is only by adhering to a strict protocol of checking and rechecking can we be sure that the intent of the original authors work is presented.

Contained within the Repertories included, is the Polony and Weaver revision of the Therapeutic Pocket book by Boenninghausen. It is an accurate overhaul of the 1846 work re translated from the German, retaining the original layout for those familiar with the structure and includes our own corrections and some supplied by the Hahnemann Institute from their research. We have had the work translated into Spanish, the Original German text is supplied and shortly will added in Hebrew. We also have the Kents repertory in Spanish. For those fluent in German and Spanish (and shortly Hebrew) We also have made the SYNOPSIS operating system in the respective languages by clicking a button.

We have now incorporated the ARCHIVE project into the SYNOPSIS program. ARCHIVES is a project in which we scanned and word indexed the pages of original documents into a database so that the text could be read as written and printed. In this way, there can be no mistakes either in rewriting or in translation as you see what was printed by the author.

We have a standalone version of the ARCHIVES project available for purchase. Please contact us on info@homeopathyonline.org for details.

The SYNOPSIS Professional is our flagship program containing everything the practitioner requires. With the addition of the ARCHIVE program for research and 50+ original searchable books and documents, not forgetting the standard Materia Medica compilations in the SYNOPSIS (click on the link above and see the titles) this represents a veritable treasure trove of homoeopathic help in one location  priced at only $799.

The Synopsis Complete is the same as the Professional but contains many more ARCHIVES BOOKS and materials. Priced at $1199

The Synopsis Basic is a “student version of our program containing Kents repertory and 3 others along with a number of Materia Medicae. Priced at $299

Synopsis Free is the Repertorium Publicum. Yes.. Its free.

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New Video

See on tool bar on top.

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Acute inflammation of larynx

Description

A 37 year old woman complaining of the following symptoms:

  • a sudden, acute, right-sided pain in the right side of larynx aggravated by swallowing
  • sensation of swelling of larynx and tonsils, objectively the larynx was inflamed and swollen on the right side only
  • the whole complex of symptoms appeared suddenly after experiencing an emotional distress

Case analysis

The striking points of the case are of course the particulars of the symptoms as described by the patient. The most unusual and characteristic key point of the case was the sudden appearance of the symptom after experiencing emotional distress.

Locality: Larynx, right side
Sensation: the pain could not be described by the patient
Condition: inflammatory swelling
Modality: aggravation on swallowing
Causation: emotional disturbance

Repertorization

The repertory used for the repertorization was the P&W 2011 Edition of the Therapeutic Pocketbook. The symptoms were broken down into its components (as described earlier) and repertorized.

Repertorization

The remedies Pulsatilla, Phosphorus and Aconite were rejected immediately, as they did not correspond with the case picture with the striking one-sidedness of the complaint. The grade of all three remedies in the right-sidedness of the complaint is only 1. The remedies with the highest consistency of grades (and therefore belonging most likely to an already observed symptom complex) were Belladonna and Rhus Toxicodendron.

 

After studying Belladonna, I have found the following references:

Inflammation of the throat and fauces. Sore throat, with stitches, and pain as of an internal swelling during deglutition. Henry Buck, The Outlines of Materia Medica

Inflammation of the throat, with sensation of a lump, which induces hawking, with dark redness and swelling of the velum palati and tonsils. John Henry Clarke, A Dictionary of Practical Materia Medica

Inflammation of throat and fauces.;Sore throat, stitches in the pharynx and pain as from internal swelling…;The throat is swollen internally. Samuel Hahnemann, Materia Medica Pura

Although Rhus Toxicodendron has similar symptoms (including the aggravation on swallowing), the causation of emotional distress is not a prominent symptom of this remedy.

Prescription

Belladonna 200C in 2dl of water was given and the patient felt the disappearance of the pain immediately.

The next day the lain in the larynx has reappeared again (with lower intensity than before), so another does of Belladonna 200C in 2dl water was given and the symptom has disappeared completely.

 

Practitioner

Vladimir Polony
14436 Esterlee Ave.
Saratoga,
CA 95070
podalv@gmail.com

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Which is the best repertory to use?

The answer is not as straightforward as you might think. The best Repertory is not really a repertory at all. Hahnemann worked on a repertory in the latter years of his life, and despite his genius, his mind was not suited to collating the symptoms in a manner that made it easy to retrieve information for prescribing. He encouraged Boenninghausen to make a repertory, and so the SRA and SRN came into being, Filling page after page of key symptoms from remedies, the size of the books became obviously unwieldy for easy use, and so that work was placed on one side while Boenninghausen worked on a new concept.

Using 125 medicines of which he had a deep knowledge of, Boenninghausen broke apart the symptoms culled from the SRA and SRN and componentized them. Example: sharp pain in left temple on awakening. This would be split to: Temples left. Pain sharp. waking agg.

Using this method, Boenninghausen reasoned that a remedy would be able to found using the characteristics of the provings even if a particular symptom had not been found in the remedy. After extensive trialing, it was found to be extremely accurate and Hahnemann approved of its use as it followed precisely the methodology Hahnemann used in his own rationale.

The Therapeutic Pocket Book became one of the most respected and valuable books used to elicit a remedy for patients.Sadly with the advent of Kents repertory, it fell by the wayside. Boger tried to enlarge it but sadly did not follow the model or criteria and it became inaccurate. Kents repertory, if you follow the historical detailing has proved to be not as accurate or useful as would be hoped for, and yet the homoeopaths of today have added to it greatly, thus compounding the unfixed errors.

George Dimitriadis released in 2000 a revised and altered clinical version of the Therapeutic Pocket book. His book was based on extensive research from original sources. In 2010 Polony and Weaver released a computer version of their own research of the TPB and maintained the original layout of Boenninghausen. It is released in English German and Spanish.

The book version of George Dimitriadis TBR is $320. The TBR computer version is $A880 from http://hahnemanninstitute.com

Polony and Weaver, The P & W 2011 version of the Therapeutic pocket Book is available for $US699 from, http://homeopathyonline.org (German English and Spanish included as standard).

Is the book accurate in the modern world? Vladimir Polony, Gary Weaver and George Dimitriadis use their own versions of the book almost exclusively in their practice. The confidence in prescribing and the results speak for itself. Because both versions have the same sources (1846 handwritten and print edition), although laid out a little differently and the rubrics worded slightly differently, the actual remedy suggestions are the same if the symptoms are chosen accurately. The principle of the methodology can be reproduced time after time for the benefit of the patient.

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Interesting website we liked

Over on http://homoeopathyinfo.com

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Be the first

Go over to our FACEBOOK page and see whats going on…

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A lost Cause

Given the state of the world politics in play, our profession comes way down on the list of important issues for governments to deal with. However, the more pressing situations elsewhere, will make it easier for interested parties to push through damaging restrictions via laws and mandates, and we should be prepared for them.

That said,  within the profession we can see the effects of 40 years of wrong teachings finally bringing us to the position where our medical speciality, as formulated by Samuel Hahnemann, is no longer being taught or promoted under the name of Homoeopathy. The margin of zero return on training has finally been reached. The adverse publicity, the lack of adequately trained teachers, the promotion of false ideas has managed to destroy the simple practice of medicine as outlined in the Organon and other original materials.

So what to do about it is the question.

Personally, I have removed myself from associations and organizations that allow or promote wrong teaching or ideas. I will no longer teach in or for a college so as to not be seen to endorse them even tacitly. For a brief while, I was internally torn regarding promoting homoeopathy via international gatherings of homoeopaths like LIGA, etc, but on reading the minutes of the past 5 conferences and the detailed notes on the presentations, I have concluded that it the professional face of what is wrong with our therapy today. These gatherings are the epitome of the very people that have destroyed our profession. My word will have less impact on them than Samuel Hahnemanns, and they have ignored him already.

The time has come for the remaining few homoeopaths who adhere to the principles of our practice to have a voice. We are working on it.

Watch this space.

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Oy!

I remember this statement from my father as a child. He would say it between, as he put it, “shooting at people to stop them hurting others or shooting at them to stop them hurting themselves”. My father hated violence and stupidity.  He hated the fact that people would not just get along…  Incongruous really, given that he had some pretty strong views on race and religion, and yet despite that, he REALLY did walk the walk in terms of equality. As long as no one pushed their views on another, he would stand alongside an individual for their right to exist and be a human in this world on their own terms. He would not cross the boundary of imposing himself on others and he expected the same of them. My dad was a one of a kind. An individual with his own mind and thoughts how things should be, and yet an infinite acceptance of differences.

Vladimir and I received an email today, actually a posting on our FACEBOOK account. It was an Irate woman from Columbia I believe:

“Hi I ´m Marce Vamp.  I ´m an homoepath in colombia .I download  your free
trial of the repertorization program to try it … BIG Mistake!, I have a
Pop Up Window and I could not work, or repertorize any patient with this
computer …. I´m so pissed of with you!  And can´t erase  the Synopsis
carpet and i can´t eliminate it neither. As marketing strategy I found it
very  poor, and dissapointing… after this experience I won´t buy you
producto what so ever …..I even couldn´t try it easily because of
the stupid pop up window…. You should warn peolple about it… It`s not
an homeopathic behavior. I will go With Radar or Minotti even if It`s more
expensive ……

I regret open your web page ..

Marcela”

Firstly, I am very sorry she experienced some difficulty with the program. It was a windows/JAVA/security issue we let slip for a short while which allowed the nag screen of the demo to continue working after the program closed. There you would be minding your own business and this screen would appear and sit there for 15 seconds while you were scratching your head, and then repeat every 5 minutes thereafter.

I understand the irritation of this happening. I was irritated when it happened to me. We fixed it and replaced the install program.

What I find hard to understand is the reaction this had on the unfortunate user. Im sure if her command of the English language had been better, a lot more vitriol and outpouring of curses would have been forthcoming. I actually would have liked to have seen that…

Logically, as business owners, Vladimir and myself would not have deliberately done anything to cause aforesaid irritation to any prospective customer. The issue, according to her first posting, “destroyed” her computer. It didnt.

We are sorry Marcela, we didnt mean it to happen. Oops. Had you been nicer about it, we have been known to offer compensation in terms of discounts etc for the inconvenience suffered. We have thousands of OpenRep/SYNOPSIS programs out there in everyday use. We are not a small operator in the Homoeopathic arena and when we mess up we make good.

However, in this case, our sincere apologies are all you will receive. We wrote you on how to rectify the situation and how to remove the program. Please follow the simple instructions carefully and the problem will cease. For anyone else who d/l the particular demo with the issue… REBOOT YOUR MACHINE. Thats it. Remove the setup.exe file and go to http://homeopathyonline.org and download the fixed version of the Demo.

Unless of course you wish to throw a hissy fit. That is your right and I stand by your side in allowing you to do so.

However, please remember that our patients read our words. They evaluate our abilities and thinking patterns by what we write. They will make a judgment on our abilities based on our behavior.

I hope you have a better day tomorrow Marcela. I hope your temper improves and I hope you find what you want out of life. Mostly I hope that you learn mistakes happen and its not personal.

I wont hold my breath on that one.

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